Revocation
1.REVOCATION INSTRUCTION
1.1. DELIVERY IN ONE PACKAGE IN ONE DAY
1.1.1. REVOCATION RIGHTS
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier who has taken possession of the goods, designated by you, have taken possession of them. In order to exercise your right of withdrawal, you must inform us:
Insektenliebe
Böhringer Straße 42
72582 Grabenstetten
E-Mail: service@insektenliebe.com
by means of a clear statement of your decision to revoke this Agreement (e.g. a letter sent by post or e-mail). You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
1.1.2. CONSEQUENCES OF REVOCATION
If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. We shall bear the costs of returning the goods in the same amount as for shipment to the customer. Additional costs, e.g. for parcels that are not prepaid, shall be borne by the customer. You only have to pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for checking their condition, properties and function. In the case of goods that cannot be shipped by parcel post, we will collect the goods from you at our expense.
1.1.3. THE RIGHT OF REVOCATION DOES NOT APPLY
for distance contracts. For the supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or destination by the consumer or which are clearly tailored to the personal needs of the consumer. For the supply of goods which are liable to deteriorate rapidly or whose expiry date would be exceeded rapidly. For the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their seal has been removed after delivery. For the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature. For the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. For the delivery of newspapers, magazines or periodicals with the exception of subscription contracts. For the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which cannot be delivered before 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no control.
1.2. DELIVERY IN SEVERAL PARTIAL SHIPMENTS ON ONE OR MORE DAYS
1.2.1. REVOCATION RIGHTS
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you have taken possession of the last partial consignment or the last item. In order to exercise your right of withdrawal, you must contact us:
Insektenliebe
Böhringer Straße 42
72582 Grabenstetten
E-Mail: service@insektenliebe.com
by means of a clear declaration (e.g. a letter sent by post or e-mail)
of your decision to revoke this Agreement. You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
1.2.2. CONSEQUENCES OF REVOCATION
If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. We shall bear the costs of returning the goods in the same amount as for shipment to the customer. Additional costs, e.g. for parcels that are not prepaid, shall be borne by the customer. You only have to pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for checking their condition, properties and function. In the case of goods that cannot be shipped by parcel post, we will collect the goods from you at our expense.
1.2.3. THE RIGHT OF REVOCATION DOES NOT APPLY
for distance contracts. For the supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or destination by the consumer or which are clearly tailored to the personal needs of the consumer. For the supply of goods which are liable to deteriorate rapidly or whose expiry date would be exceeded rapidly. For the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their seal has been removed after delivery. For the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature. For the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. For the delivery of newspapers, magazines or periodicals with the exception of subscription contracts. For the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which cannot be delivered before 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no control.
Revocation form:
(If you want to cancel the contract, please fill out this form and send it back to us.)
Insektenliebe
Böhringer Straße 42
72582 Grabenstetten
E-Mail: service@insektenliebe.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
– Ordered on / received on
– Name(s) of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for paper communication)
– date