You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must contact us:
Insektenliebe GmbH
Böhringer Straße 42
72582 Grabenstetten
by means of a clear declaration (e.g. a letter sent by post or by e-mail) of your decision to revoke this contract. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. We shall bear the costs of returning the goods in the same amount as if they had been sent to the customer. Additional costs, e.g. for parcels sent freight collect, shall be borne by the customer. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods. In the case of goods that cannot be sent by parcel post, we will collect the goods from you at our expense.
For distance contracts. For the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. For animals that have already been dispatched. For the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded. For the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. For the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature. For the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery. For the delivery of newspapers, periodicals or magazines with the exception of subscription contracts. For the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be supplied at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no influence.